Adestra
All Systems Operational
Platform Interface ? Operational
Clicks, reads, unsubs, etc ? Operational
API ? Operational
Launches ? Operational
Hosted Images and Files ? Operational
SFTP Servers ? Operational
Content and Spam Check ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 12, 2024

No incidents reported today.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024
Resolved - Monitoring has shown the system is operational and there have been no further reports of errors within the system.

During 11:20am – 11:46am BST today 502 Bad Gateway errors were seen by some clients when clicking on links in campaigns, accessing the UI, performing API calls and attempting to launch campaigns during this period. These errors were caused by an external server making requests to modify a particular resource that was locked. The method for handling these types of requests is being investigated and changes to the monitoring system will be made to prevent this from happening again in the future.

Our apologies for any inconvenience caused, if you experience any further issues or have any questions please contact the support team.

Jun 5, 13:50 BST
Monitoring - A fix has been implemented which we hope should resolve this issue. We are currently monitoring the results.

Users should no longer experiencing 502 errors when clicking on links in their emails. If you do, please do contact our Support team.

Jun 5, 11:57 BST
Investigating - We are currently aware of some people experiencing 502 Bad Gateway error when clicking on links within emails. The development team are investigating and updates will be posted within the next hour.

Please contact support if you have any concerns.

Jun 5, 11:36 BST
Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024

No incidents reported.

May 29, 2024

No incidents reported.